Developing New Managers

All but which of the following are true of management skills?

Some skills come more easily to some people

They can be learned

They are always being developed and refined

All of these

Which is true of managers?

They are born

They are made

People are either management material or they are not

None of these

How do most managers say they learned to manage well?

By being managed well themselves

From training courses

By being poorly managed themselves

Role playing

Which of the following should you include when creating a management track?

All of these

Educational requirements for managers

Experience requirements for managers

Typical paths through other positions to management

What should you clearly define for new managers?

Roles and competencies

Incentives

Sanctions

None of the above

Which of the following is a tool that is useful for developing new managers?

External training

All of these

Internal workshops

Peer groups

What does a clearly defined management track do?

Transfers all responsibility for employee development to the individual employee

Empowers employees to help direct their career growth

Prevents lawsuits

None of these

What does identifying competencies do?

Gives a clear picture of what skills a manager needs

Helps employees direct their development efforts

Helps in identifying management candidates

All of these

What should you do when identifying development needs?

All of these

Frame them as opportunities not weaknesses

Tie them to areas of strength when possible

Create a plan for developing these areas

How does being paired with a mentor develop a new manager?

It gives him or her the chance to see a good manager in action

All of these

It provides the new manager with someone to emulate

It provides the new manager with a support person

What should you provide for new managers?

All of these

Manuals

Policy documents

New managers should be?

Closely supervised

Micromanaged

Empowered

None of these

Which is NOT true of training and development?

It should only be provided to struggling employees

It should be provided to all employees

It is an important tool for developing new managers

What type of environment should you cultivate?

One where peers compete

One where peers support each other

One where self-sufficiency is most important

None of the above

Which of the following is not true of pairing new managers with mentors?

Mentors serve as support for new managers

Mentors provide models of effective management

Mentors hinder the development of new managers

Mentors can help empower new managers

What should you do with employees that express management goals?

Ignore them

Develop them

Micromanage them

Promote them

What should you discuss with an employee who has management goals?

Whether or not you think they can succeed

Compensation

None of these

The management track

The management track can be used to create which of the following?

Employee development plans

All of these

Training initiatives

Benchmarks for an employee

Which is not a way to empower a new manager to ask for help?

Provide them with a list of resources

Tell them about times you have needed help

Encourage them to seek out assistance

Punish them

Growth and development should be which of the following?

All of these

Continous

Personalised

Part of every employee's career path

Quiz Summary

Information

Results

Results

Categories

1. Question

2. Question

3. Question

4. Question

5. Question

6. Question

7. Question

8. Question

9. Question

10. Question

11. Question

12. Question

13. Question

14. Question

15. Question

16. Question

17. Question

18. Question

19. Question

20. Question