Developing New Managers

All but which of the following are true of management skills?

Some skills come more easily to some people
They can be learned
They are always being developed and refined
All of these

Which is true of managers?

They are born
They are made
People are either management material or they are not
None of these

How do most managers say they learned to manage well?

By being managed well themselves
From training courses
By being poorly managed themselves
Role playing

Which of the following should you include when creating a management track?

All of these
Educational requirements for managers
Experience requirements for managers
Typical paths through other positions to management

What should you clearly define for new managers?

Roles and competencies
Incentives
Sanctions
None of the above

Which of the following is a tool that is useful for developing new managers?

External training
All of these
Internal workshops
Peer groups

What does a clearly defined management track do?

Transfers all responsibility for employee development to the individual employee
Empowers employees to help direct their career growth
Prevents lawsuits
None of these

What does identifying competencies do?

Gives a clear picture of what skills a manager needs
Helps employees direct their development efforts
Helps in identifying management candidates
All of these

What should you do when identifying development needs?

All of these
Frame them as opportunities not weaknesses
Tie them to areas of strength when possible
Create a plan for developing these areas

How does being paired with a mentor develop a new manager?

It gives him or her the chance to see a good manager in action
All of these
It provides the new manager with someone to emulate
It provides the new manager with a support person

What should you provide for new managers?

All of these
Manuals
Policy documents

New managers should be?

Closely supervised
Micromanaged
Empowered
None of these

Which is NOT true of training and development?

It should only be provided to struggling employees
It should be provided to all employees
It is an important tool for developing new managers

What type of environment should you cultivate?

One where peers compete
One where peers support each other
One where self-sufficiency is most important
None of the above

Which of the following is not true of pairing new managers with mentors?

Mentors serve as support for new managers
Mentors provide models of effective management
Mentors hinder the development of new managers
Mentors can help empower new managers

What should you do with employees that express management goals?

Ignore them
Develop them
Micromanage them
Promote them

What should you discuss with an employee who has management goals?

Whether or not you think they can succeed
Compensation
None of these
The management track

The management track can be used to create which of the following?

Employee development plans
All of these
Training initiatives
Benchmarks for an employee

Which is not a way to empower a new manager to ask for help?

Provide them with a list of resources
Tell them about times you have needed help
Encourage them to seek out assistance
Punish them

Growth and development should be which of the following?

All of these
Continous
Personalised
Part of every employee's career path

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