Change Management Assessment

A simple definition of change is:

To cause to be different
To prove that you are different
To want to be different
To try to be different

What kind of questions should you ask when you are gathering data for a change strategy?

General questions
Questions about anything regarding the organization
Any kind of questions regarding the interviewee
Only the questions regarding the change

Which of the following is not one of the key elements for the members of a team?

Contribution
Connection
Commitment
Competitiveness

WIFM is short for the question:

Who initiates first move
What's indulgence for me
What's in it for me
None of the above

Communicators should:

Identify and segment audience groups
Craft messages appropriate for each audience
Determine the most effective packaging, timing, and methods for communicating
Do all of the above

Whoever communicates must have a clear understanding of what?

The risks of not changing
The timing if the change
Who will be impacted
All of the above

Resistance as a reaction to a change stems from:

Fear
Ignorance
Disdain
Disorientation

Communication is most important

During the change
Before the change
After the change
Before, during and after the change

When the change process begins, you will be depending:

Only on yourself
Mostly on external factors
On people that you can delegate to and be confident in their abilities and skills
On couple of closest individuals you cooperate with

Which of the following statements is true?

People generally gladly accept the change
People generally accept the change, but not so gladly
People generally hate changes
People generally do not enjoy changes

If a leader wants to help to bring about learning and productivity, he should act as:

A facilitator
An equal employee as others
A strict boss
A friendly boss

What is the acronym for the model that provides a simple methodology for facilitating a participative meeting?

LOAD
LAED
LEAD
LOUD

Which of the following statements are true?

Feedback is needed only in first phases of change
Feedback is needed only in the first and last phase of change
Feedback is needed at all levels of change
Feedback is always optional

Which of the following IS NOT one of the 4-D stages in the Appreciative Inquiry model?

Destiny
Dealing
Dream
Design

What is in the centre of the diagram surrounded by the 4-D phases?

Affirmative topic choice
Efficient topic choice
Effective topic choice
None of the above

Which of the following IS NOT one of the essential conditions that come together in an organization?

Freedom to be heard
Freedom to choose to participate
Freedom to be positive
Freedom to skip what you’re having troubles with

Which of the following statements IS NOT true?

Resilience is an absolute characteristic
Resilience is a combination of traits of varying degrees in people
Resilient people perceive more opportunities than non-resilient people
Resilient people view disruption as a necessary part of adjusting to the challenges of change

Taking time out during a period of frustration is the part of:

Developing a more Positive world view and self-concept
Maintaining a Focused sense of purpose for long-term goals and priorities
Using Flexible thinking to explore multiple approaches for addressing uncertainty
Using Organized, structured approaches when managing ambiguity

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